Resolved -
Zoom service has been restored, and our business phone line is operational once more. Thanks for your patience.
Apr 16, 16:59 EDT
Identified -
Condo Control uses Zoom Phone systems, which is currently experiencing a partial outage. We are monitoring their recovery and will keep you informed as soon as normal service resumes. During this outage, please submit support requests via the help feature. For more detail, see here: https://support.condocontrol.com/hc/en-us/articles/7068007444379-Web-Browser-How-to-Create-a-Help-Ticket
Apr 16, 16:39 EDT
Resolved -
We’ve identified and resolved the root cause of the issue affecting images and files.
Apr 16, 13:45 EDT
Update -
We are continuing to monitor for any further issues.
Apr 16, 13:37 EDT
Monitoring -
We are currently rolling out the fix that should resolve the issues with file access. We are monitoring the performance at the moment.
Apr 16, 11:53 EDT
Investigating -
We’re currently investigating an issue affecting the ability to view and attach images or files. Our team is working to identify the cause and implement a fix. We apologize for the inconvenience and will provide updates as soon as possible.
Apr 16, 10:29 EDT
Completed -
The scheduled maintenance has been completed.
Apr 16, 08:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:45 EDT
Scheduled -
We will be making infrastructure changes to address the recent system performance issues that we have been experiencing. We appreciate your patience and understanding.
Apr 9, 09:20 EDT