Delayed Email Notifications & Announcement Processing

Incident Report for Condo Control

Resolved

This incident has been resolved. Text&Voice notification system is fully operational.

Posted Jul 15, 2024 - 13:48 EDT

Update

All email and announcement systems are fully operational. We continue monitoring the delay in SMS&Voice notifications.

Posted Jul 15, 2024 - 13:17 EDT

Monitoring

The backlog of emails and announcements are starting to clear. We will monitor the issue until it is fully resolved.

Posted Jul 15, 2024 - 12:00 EDT

Investigating

Some users may experience a delay in emails notifications and/or announcements. We are currently investigating the cause of this issue.

Posted Jul 15, 2024 - 11:00 EDT

This incident affected: Outbound Email and Text & Voice Messaging.